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Online Payment

FAQ

Online Payment

Discover the advantages of using the Online Payment service to pay your bills conveniently at any time of day.

All you need is to have one of the payment cards issued by La Caixa. You do not need to be a user of your bank online or a user of the Endesa Online Office. Don't forget to have the paper bill on hand when making payment.
 
 
What are the advantages of online bill payment?
 
  • You can pay conveniently from home 24 hours a day.
  • You'll save time by avoiding travel and unnecessary time queuing.
  • You can use any active payment card (Visa, 4B, Mastercard...), from any entity.
  • The service is free and all transactions are carried out under the entity's own security conditions.
 
How do I make the payment?

Whether you are a La Caixa customer or not, you can access the online payment function. You only have to select the appropriate option. Just follow the steps as explained below:
 

1. Go to La Caixa and click on the Online Payments, Contributions and Auctions option.

 
 

2. Select the option Payment of municipal taxes, fines,
receipts and educational institution tuition

 
 

3. If you are not a customer of the La Caixa online bank.

 
If you are not an online bank customer, select the Bar Code Number option.
 

4. In order to make a payment, all you need to do is identify the bar code.

 
In order to make a payment, all you need to do is find the bar code on the paper bill and enter it into the bar code field, and then provide the payment information.
 
 

5. If you are a customer of the La Caixa online bank"

 
If you are an Open Line user you should enter your Username and your Personal Identification Number (PIN), in order to access the payment option. 
 
 

6. Finalise Payment

 
Once payment information is entered and identified, you can print your receipt.
 
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