If you prefer to always view the website in English, please click here.

Accessibility

Our website, now more accessible

AENOR certified product seal. ICT Accessibility

This website has been designed and programmed according to international accessibility techniques and guidelines, which make its use possible for all types of users, including those with some type of disability.

Among the points taken into account in the scope of the site's accessibility, we would like to highlight the following:

  • Clarification of the destination of links or hyperlinks: links offer details regarding the function or destination of the hyperlink and whether the information will be displayed in a new window.
  • Content Ownership: pages are structured with headers, nesting content and making it easier to understand.
  • Technical assistance for reading data tables: data tables have header identifiers and other technical assistance for the easy interpretation of data by those reading the screen.
  • Breakdown display of website components: allows font size to be selected to make reading the screen easier, scaling the website and all of its components. This does not apply to the infoEnergia service accessible from the customer area.
  • Correct site downgrading without style sheet: in the case that a user enters the website through a browser that does not support CSS, the structural framework allows for correct viewing of all content.

 

Informational hierarchy / Headers

Pages are structured with headers, nesting content and making it easier to understand.

 

Technology applied

  • Compliance with the UNE 139803:2012 Standard Priority 1 and Priority 2 requirements equivalent to the A and AA (Double-A) conformity level criteria of the Web Content Accessibility Guidelines (WCAG) 2.0 of the W3C (World Wide Web Consortium).
  • The presentation is based on the Recommendation of the W3C regarding Cascading Style Sheets, Level 2 (CSS2). The recommended standard has been employed by using HTML code, verifying the transitional HTML 4.01 recommendations.
  • The recommended standard has been employed by using HTML code, verifying the transitional HTML 4.01 recommendations.

 

Browsers that do not support CSS

In the case that a user enters the website through a browser that does not support CSS, the structural framework allows for correct viewing of all content.

 

Data tables

Data tables have header identifiers, properly structured HTML tagging and other technical assistance for the easy interpretation of data by those reading the screen. (tagged thead, tbody, th, td, and id attributes in order to identify headers).

 

Links

The website's links incorporate a description of their function. Information is provided in downloadable file links, such as format type and size.

 

Screen scaling and selection of font size

Allows font size to be selected to make reading the screen easier, scaling the website and all of its components.

 

Browser compatibility

In general is compatible with the current version and with the primary previous versions of Chrome, Firefox, Internet Explorer and Safari.

Exceptions 

The endesa.com website has certain content and specific areas that pose problems for web accessibility. The following is added as accessibility exceptions:

  • Non-HTML content for the purpose of documenting more to the user, as well as documents in PDF format for example. Endesa is committed to providing these documents in an accessible format to all users requesting it.
  • Contact form within the Seo Sales module. We are working on improving its accessibility in the future.

If you need help with the accessibility of the endesa.com website, please contact us. If you find it difficult to access any content, let us know the URL and we will fix it.

advise icon go to the advise Facebook icon go to Facebook Twitter icon go to Twitter Youtube icon go to Youtube Messenger icon go to Messenger Linkedin icon go to Linkedin Instagram icon go to Instagram Shared Link icon Go to the shared link Checkmark Success icon Checkmark Success down arrow icon down arrow Previous Go to previous Next Go to the next close icon close add icon add up arrow icon up arrow oblique arrow icon look obliquely Arrow down icon Arrow down search engine icon search search engine icon search share icon share filter icon filter email icon send mail email icon email phone icon phone fax icon fac print icon print play icon play user icon go to the user section error icon an error has occurred info icon information thumb up icon like thumb up icon like thumb down icon don't like thumb down icon don't like clock icon Clock Lamp icon Lamp List icon List Map icon Go to the map Phone icon Phone Emergency icon Emergency Pause icon Pause Play icon Play Logout icon Sign off Phone icon Phone
go back icon go back in navigation number 50 icon go to product Tempo Happy 50 Horas calendar icon go to product Tempo Happy Día companies icon go to the business segment gas icon go to gas product catalog rising sun icon go to Tempo Verde-Renewable Energy product home icon go to the household segment 24 hours icon go to One Luz product electricity icon go to Luz's product catalog electricity and gas icon go to the Luz + Gas product catalog moon icon go to product One night light monkey wrench icon go to breakdowns and repairs sun icon go to Tempo Solar product clock icon go to Tempo Happy products 2 hour clock icon go to Tempo Happy 2 Hours product 24 hours icon go to product One Luz number 50 icon go to product Tempo Happy 50 Hours Medium Voltage power line See product catalog with electricity consumption from € 36,000 to € 360,000 / year High Voltage power line See catalog of products with electricity consumption more than € 360,000 / year company icon go to the business segment calendar icon go to product Tempo Happy Day Property management firms icon go to the Property management firms DarkSite icon DarkSite icon light bulb icon See product catalog with electricity consumption less than € 6,000 / year electricity and gas icon go to the Electricity+ Gas Products catalog electricity icon go to the electrical products catalog email icon email contact fax icon fax contact Low Pressure gas icon see catalog of gas products with consumption of less than € 6,000 / year High Pressure gas icon see catalog of gas products with consumption from € 6,000 to € 240,000 / year Medium Pressure gas icon see catalog of gas products with consumption of more than € 240,000 / year gas icon go to gas product catalog Enel icon go to the enel website heater icon heater maintenance service heater maintenance icon go to maintenance service OKGas Heater home icon go to the household segment pressure cooker icon pressure cooker monkey wrench icon go to breakdowns and repairs Medium Voltage power line icon see catalog of electricity products with consumption from € 6,000 to € 36,000 / year moon icon go to product One Night Light sphere icon go to personal website phone icon telephone contact rising sun icon go to Tempo Verde-Renewable Energy product solar panel icon go to photovoltaic solar energy clock icon go to Tempo Happy products black handyman icon with thumb down selected the reaction "I don't like it" little hand icon with thumb down select the reaction "I don't like it" black hand icon with thumb up selected the "like" reaction little hand icon with thumb up select the "like" reaction
Añadir otro equipo eléctrico Lorem ipsum dolor sit amet, consectetur adipisicing elit. Eliminar equipo eléctrico Lorem ipsum dolor sit amet, consectetur adipisicing elit. Aspiradora Lorem ipsum dolor sit amet, consectetur adipisicing elit. Horno Lorem ipsum dolor sit amet, consectetur adipisicing elit. Lavadora Lorem ipsum dolor sit amet, consectetur adipisicing elit. Lavavajillas Lorem ipsum dolor sit amet, consectetur adipisicing elit. Microondas Lorem ipsum dolor sit amet, consectetur adipisicing elit. Plancha Lorem ipsum dolor sit amet, consectetur adipisicing elit. Punto de recarga vehículo eléctrico Lorem ipsum dolor sit amet, consectetur adipisicing elit. Radiador eléctrico Lorem ipsum dolor sit amet, consectetur adipisicing elit. Secadora Lorem ipsum dolor sit amet, consectetur adipisicing elit. Split Aire Acondicionado Lorem ipsum dolor sit amet, consectetur adipisicing elit. Termo Lorem ipsum dolor sit amet, consectetur adipisicing elit. Tostador Lorem ipsum dolor sit amet, consectetur adipisicing elit. Vitrocerámica Lorem ipsum dolor sit amet, consectetur adipisicing elit. Power edit Lorem ipsum dolor sit amet, consectetur adipisicing elit. Map marker Lorem ipsum dolor sit amet, consectetur adipisicing elit.