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If necessary, when will my meter be changed?

If the meter is old, an operator will visit your home/business within one or two weeks to change the meter, or to re-programme it depending on the model. If the operator has to change it, you will be informed as the power has to be interrupted for a few minutes (approximately 5 minutes) while the meter is removed and the new one is installed. If it is a new meter (smart meter) and it is already connected, the change is carried out remotely and nobody will need to physically change the meter. The change will be carried out within one or two weeks.

 

< How can I tell if my meter is an old one or a digital one?

What if I do not consume more than 50% during Tempo hours? >

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