Sign up Online

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FAQs

Sign up Online

22.05.2014

Signing up for Endesa Electricity and Gas is Very Straightforward. We show you step-by-step what to do. We also recommend the best rate based upon your needs, and the capacity that you ought to sign up for. We will take care of the entire process, without any additional costs and with no changes or interruptions to supply.

  1. product

    Find out more about our products and offers, and choose that which best fits your needs.

  2. terms

    Review the general and specific contract conditions.

  3. forms

    Access and fill out the corresponding fields in the online sign up form.

Remember that when signing up online for electricity and gas supplies, it is not necessary for you to send us your signed contracts. In order to authorize the contract we only need the IP, the date and the time the request was sent.

If during the sign up process you have doubts or you are missing information, you can save the contract request as an in-progress draft and access it later, to finalize contracting. You can recover the draft of your contracting form through the e-Zone in the section "My Drafts".

We explain the contracting form, step-by-step

  1. Your Information

    Give us your personal and contact information in order to continue with the sign up process.

  2. Your Supply

    In this step you should indicate the following information:

      • Supply point address:

      • Information for your electricity contract.

        • Name of current Marketing Company.

        • CUPS number for the supply contract.

        • The capacity that you need to sign up for.

        • You should indicate if you own a meter or not and if you are the title holder for the supply points.

      • CUPS number for the supply contract.

      • Rate group

      • Annual consumption

      • You should indicate if you own a meter or not and if you are the title holder for the supply points.

      • Lastly, in order to apply the reduced tax you must accredit professional use.

    Luz

    • What is your current Marketing Company?

    • If you are or are not the contract holder.

    • Your supply point. In order to search for your supply point, you should keep in mind:

      • If you are the contract title holder enter the CUPS number for electricity or the address of the supply point for which you wish to contract.

      • In the case that you are not the contract holder and you belong to the Endesa Energy marketing company, you should indicate the supply Contract Number.

    • Your bank information.

    • If you want to contract a product with or without a time restriction rate.

    • The type of rate you want to sign up for.

    • Select the capacity that best adapts to your needs. If you wish, you can consult our capacity calculator.

    Gas

    • What is your current Marketing Company?

    • If you are or are not the contract holder.

    • Your supply point. In order to search for your supply point, you should keep in mind:

      • If you are the contract holder enter the gas CUPs number or the address of the supply point for which you wish to contract service.

      • In the case that you are not the contract holder and you belong to the Endesa Energy marketing company, you should indicate the supply Contract Number.

    • The type of rate you want to sign up for.

    Maintenance

    • What is the type of equipment you want to contract?

    • What is the equipment brand?

    • Indicate the number of devices that you wish to contract.

    • Indicate the year of installation.

    • Indicate how you want us to bill you.

  3. Payment Details

    Pay you bills using direct debit. You can associate your new contract with an already-registered bank account or you can create a new one. Once you've entered your payment information, we will show you a message and we will send you an email confirming that we've correctly received your sign up request. Using this message you can access the request details, along with finding out its status, through My Endesa.

    We tell you the documentation you need to provide in order to complete the contracting process. You can provide the documentation on the spot, or send it by email: ciedigital@endes.es

    If you have yet to complete registration, you can do so right now.

 
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