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Your Bill in Detail

Your Bill in Detail

Explanation of bills The following section provides information regarding your bills. It is composed of each page of the bill with the different areas constituted in each. Upon selecting a component on the map, whether using the mouse or the keyboard, you will be redirected to a more detailed explanation of the point, within the same page

Your electricity bill can be difficult to understand. In this section we thus explain the Endesa bill in detail, item by item.

  • Logo de Endesa Luz Resumen de factura Resumen de datos personales del cliente Información del consumo eléctrico Detalle de datos personales del cliente Objeto de pago Contacto y ayuda Tarifa recomendada
    Modelo de factura
  • Detalle de la factura Resumen de datos personales del cliente Información de su producto Reclamaciones
    Modelo de factura

Drop down menu with details of each point of the bill.

1Identification

This section shows the logo, business name and CIF of Endesa Energy, your Reference Marketing Company. It also tells you what an electricity bill is.

2Bill summary

In addition to the amount of your bill and of the product you have contracted, here you will find the information identifying this bill, which you will need in the case that you need to make an inquiry about it.

  • Total Bill Amount: The total amount to be paid, including corresponding taxes.

  • Product Contracted: Name of the rate you're signed up for.

  • Bill Number: Financial identifying number for this bill.

  • Reference: This bill's code. It is formed by the contract number, followed by the sequential of the corresponding bill.

  • Bill Issuance Date: Date upon which this bill has been issued.

  • Billing Period: Time interval billed.

3Name and Address of Person Receiving Bill

Shows the personal data (name and address) of the contract title holder who receives the bill.

4Electricity consumption information

Here you'll find detailed information about your electricity consumption:

  • Current and previous meter reading (real or estimated). If you have Restriction Rate (RR) a column with the consumption for each period will be displayed. See example.

  • Period consumption in kWh which is the consumption made during the billing period. It is calculated as the difference between the current reading and the previous reading.

  • Graph showing the evolution of your consumption during the last 14 months, including information regarding real and estimated readings, in the case that a month has an estimated reading.

  • And lastly, you'll find the amount in Euros of your average daily consumption for the billing period, the average daily consumption for the past 14 months and the aggregate consumption for the past year in kWh.

5Client data

This section shows the main information for the contract holder, along with other information of interest for your contract.

  • The main information for the contract holder: Name and NIF.

  • Supply point address: Postal address for this bill's contract.

  • Unified Supply Point Code (CUPS): A unique code identifying your supply point. It begins with the sequence “ES” followed by a further 20 characters (numbers or letters). You will need to provide this information when making an inquiry regarding your bill or contract.

  • Contract Reference: Contract number with Endesa Energy.

  • Access Contract Reference: Contract number with the Distributing Company Also includes the name of you Distributing Company.

  • End of Supply Contract: Date upon which the contract comes to an end. This date is only an informative reminder. Your contract is automatically renewed on an annual basis.

  • Access Toll: The amount paid by the  Marketing Company to the Distributing Company for use of the distribution grid. This amount if set by the Government.

  • Meter Number: The identifying number of the meter that the Distributing Company uses for the measurement of energy consumed.

6Payment Data
  • If you have direct debit: Shows the date upon which the charge will be made and the bank account number.

  • If you do not have direct debit: A bar code is given for payment in banking windows.

8Customized and exclusive offers for you

Your bill may include one or various pages of publicity that is personalized and exclusive for you. This will vary according to the different promotions Endesa has available when issuing your bill.

9Invoice Detail

Shows you the product name and the capacity contracted, and also details and explains all of of the items and amounts billed:

  1. Billing by contracted capacity.

    What is paid for the capacity contracted. Calculated by multiplying the kW contracted by the kW price for your rate fixed and by the number of days in the billing period. This amount includes and details that billed for the access toll, which is the payment made for use of distribution networks.

  2. Billing for energy consumed.

    The total amount paid for energy consumed. This is obtained by multiplying the kW consumed during the billing period by the kWh price for the rate contracted. This amount includes and details that billed for the access toll, which is the payment made for use of distribution networks.

The sum total of the items detailed in points 1 and 2 give the energy and capacity subtotal.

In the following, detail is given of other items:

  1. Electricity Taxes.

    A tax on electricity established by the government. Calculated using a pre-established formula.

  2. Rental of Measurement and Control Equipment.

    The amount paid to rent the meter. If you own a meter, this item will not be charged.

The sum of the points 3 and 4 gives the other items subtotal.

The total of the two subtotals gives the total amount.

Lastly,

  1. VAT or GICIT.

    This is the tax on electricity established by the government.

The TOTAL BILL AMOUNT is the total amount to be paid

10Payment Destination

We give you a graph breaking down the destination of the total amount of your bill:

  • Electricity production cost: Total electricity production cost, through its arrival to homes.

  • Regulated costs:

    • Incentives for renewable energies, co-generation and wastes: The amount directed towards installations carrying out electric energy production activities using renewable energies or co-generation.

    • Cost of transportation and distribution networks: The cost derived from the construction and maintenance of installations that transport and distribute electricity

    • Other regulated costs: The amount directed towards other costs, such as, for example, the rate deficit.

    • Tax Levied: The taxes paid by the government for the bill's VAT / GICIT and for electricity taxes.

11Information about your product

Includes information related to the product you have contracted: contract end date, regulatory matter, price modifications, etc.

12Claims

Shows the mailing address, the telephone and the e-mail address to which you can send your claim.

Publicity in the Bill

Your bill may include one or various pages of publicity that is personalized and exclusive for you. This will vary according to the different promotions Endesa has available when issuing your bill.

  • Publicidad: Solo por ser cliente de Endesa le ofrecemos un regalo...
  • Publicidad: Ahorre 250€...
  • Publicidad: Ahorre en gasolina...
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