Through the Online Office, you can send us the reading for your meter.
Remember that the reading cannot be lower than the last reading, which you can consult on the corresponding bill.
In order for the data you provide to be usable and your billing in accordance with it, please take the following time schedules into account:
If your last reading was an actual reading, you must enter your reading within 10 business days prior to the next billing period.
If for any reason the agent was unable to take the actual reading from your meter, you will have 60 days to provide it. Once this time has transpired, your bill will be based on an estimated reading.
To enter the reading, all you need to do is complete a simple form with the following data:
Date of the reading
Enter the new reading (in kWh).