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Electronic Bill

FAQ

Electronic Bill

The electronic bill contains the same information as the paper bill and it can be viewed in the same format. It also includes an electronic signature that guarantees the issuer's authenticity and the integrity of its content.

With our electronic billing service, you will get a notice by email as soon as your new bill is available. This email will inform you of the date of your bill and the amount due and will provide a link with which you can access your bill without having to enter Endesa’s Online Office.

Activation of the electronic bill is a free service which is very easy to carry out. All you need to do is be a registered user of the Online Office.
 
If you are not yet a registered user, you can activate the electronic billing service when you register. If you're already register, you can activate electronic billing at the Online Office, in the Service Request menu.

Please bear in mind that, once you have activated the e-bill service, you will no longer receive a paper bill. However, you can ask to return to the paper bill format without being penalised. Always check the specific terms and conditions of your contracted product, as the e-bill format may be a requirement in order to enjoy some of the benefits (E.g. One Rate).

With the electronic bill you will have more advantages.
 
  • Availability
  • Speed
  • Security
  • Organisation
  • Respect for the environment
 
If you are not yet registered, register with the Online Office now and activate the electronic bill service.
 
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