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Endesa - Electricity, Gas, People

I have cancelled my subscription, but my contract is still active

I have cancelled my subscription, but my contract is still active

To discontinue your contract, you have to fulfil these two conditions:

There's a one-month turnaround time to deregister you from the moment you make the request.

If that period has already passed and your contract is still active, you can file a complaint. On the form below, select as type "Complaint", category "Contract" and subject "Delay in discontinuation of supply".

We will reply within 15 working days:

  • You mustn't have any bills pending payment.
  • You mustn't have a contract modification in progress.