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Endesa - Electricity, Gas, People

Where can I claim if I am not granted the Social Rate?

Where can I claim if I am not granted the Social Rate?

Via this link we explain what the Subsidised Rate consists of, and if you are entitled to it.

If you fulfil the requirements and you’ve presented all the necessary documentation, and the Subsidised Rate still isn’t being applied to your bill, you can file a complaint.

If you do not agree with the answer to your Social Rate application, you should send a claim to the official consumer´s organisations.