Modify your electrical power has a cost:
In the following content, we tell you everything you need to know:
All claims are addressed as soon as they are lodged and within a maximum period of 21 working days.
Below are the deadlines, according to the type of claim:
|Interruption or cancellation, billing, metering devices and incorrect response||5 working days|
|Payments, data protection (LOPD), contract registration and online processes||15 working days|
|Gas supply, installation, service received for a contracted product and sales||21 working days|