Recharge Point

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Recharge Point

What advantages does the Endesa Recharge Point Comprehensive Solution offer me compared to other Recharge Point offers?

The Recharge Point Comprehensive Solution offers you many benefits linked to a single item: the Endesa Recharge Point. This is a innovative product for electric vehicle users seeking tranquillity and ease in payment. When you receive your electricity bill, you will see the amount due for the Recharge Point Comprehensive Solution. 
You can have your own Recharge Point and be assured that your electric vehicle will always be ready to go, thanks to the emergency repair service, available in less than 3 hours, 365 days a year. You will also benefit from Endesa Energy's best Open Market rate.
 

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What do I need to sign up for a Charging Point Comprehensive Solution?

All you need to have is an Open Market rate Endesa Energy electricity supply, and a supply point that is associated with the name of the Charging Point Comprehensive Solution contract holder.

In order to sign up for the Charging Point Comprehensive Solution you must pass a credit control test in which you will need to provide your DNI and the electricity supply point address where you want us to install the Charging Point.

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Is Endesa Recharge Point installation free?

Yes. Endesa charges nothing for installation, so long as the installation conforms to the standard characteristics of the Recharge Point Comprehensive Solution. If it is necessary to perform a more complex installation, the additional cost will be budgeted directly by the Endesa approved installer.
 

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How long will it take you to install the recharge point?

If no problems arise during the contracting process, we can install the Endesa Recharge Point within 2 to 3 days following contract signing.
 

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Can I have electricity contracted with another company to enjoy the advantages of the Recharge Point Comprehensive Solution?

No, in order to enjoy the advantages of the Recharge Point Comprehensive Solution, you must sign up for an ENDESA energy supply. The Recharge Point Comprehensive Solution is a product associated with the energy contract.
 

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How can I pay for the Recharge Point Comprehensive Solution?

Bi-weekly, through the electricity bill. The amount you will pay for the Recharge Point Comprehensive Solution will be €1.85/day (VAT included), multiplied by the number of days corresponding to the reading period for the electricity bill.
The amount will appear in your electricity bill under the item "Recharge Point Comprehensive Solution".
In the case that the Marketing Company change can not be effectuated due to negation on part of the ATR (grid access) to Endesa, you can pay for the service monthly, applying the price of €1.85/day for the exact number of days in the billing period.
 

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How long will it take for the Recharge Point to be fixed if it is damaged? Will it have a cost?

If you call 902 760 097 an installer will be at your home in under 3 hours to repair the issue with the supply point and/or installation. Repair includes installation, labour and the parts necessary for the repair.
 

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What happens if I cancel the contract before it comes to an end?

In order to enjoy the numerous advantages offered by the Recharge Point Comprehensive Solution, it is necessary that the contract be complied with. In the case of anticipated contract cancellation, you will have two options: exercising the option of purchasing the Endesa Recharge Point, or paying a fee that will vary according to contract finalization (Endesa will proceed to uninstall the equipment).
 
The purchase option will vary according to the time remaining on the contract:
 
If the purchase option is not chosen, you will be penalized according to the following scale:
 
 
You must also take into account the amount to be paid for equipment removal, which is €363 (VAT included).
 

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What happens with the contract for the Recharge Point Comprehensive Solution ends?

One month prior to the end of your contract, Endesa Energy will contact you to offer you the option of purchasing the Endesa Recharge Point. In order to exercise the purchase option, you must pay €175 (VAT included).
 
You will receive a bill for this amount, for equipment purchase. If you do not wish to exercise the purchase option, Endesa will proceed to remove the Endesa Recharge Point, at no cost upon contract finalisation.
 
Your electricity supply with Endesa will continue in accordance with the corresponding Open Market rate.
 

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