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How to contact Endesa?

 

You can check your consumption in your Customer Area

This page shows all of the channels through which you can contact Endesa. However, these channels will not provide you as much information as the one you can find in your Customer Area.

Endesa free phones

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With VoIP technology you can use your PC, mobile phone or tablet to speak directly to Customer Services 24 hours a day, 7 days a week. Instead of a phone call, it will be an Internet call. More information.

We help you to hire

On this free phone we will help you to find the best tariff. Customer service is available at the following times: Mon-Fri 8am to 10pm | Sat-Sun 9am to 9pm.

Customer Support

Our Customer Service free phone is available 24 hours a day, 7 days a week. We can also assist you in Catalan and in English.

Sometimes it is busier than you might think. To avoid having to wait, we recommend calling during off-peak hours. These can be seen in the following graph:

We can also help if you call from outside Spain.*

*For calls from abroad only: +34 937 061 510 

Chart of hours in which we recommend you call.

We recommend calling during off-peak hours:

00:00h - 09:00h

14:00h - 16:00h

18:00h - 23:00h

Find the nearest Endesa office

Customer live chat

Go to your customer area for personalised attention.

Operator paying customer service by chat

Offices and service points

Customer services in social networks

Endesa Customer App

With our app you get all the information on your consumption and bills on your mobile or tablet. Download it now!

Other forms of contact

Email

Comparison of Electricity and Gas Tariffs

You don't need to adapt to Endesa's tariffs because they adapt to you. If you go to our catalogue you can compare the different tariffs for yourself. Or if you prefer, you can answer a few questions and we will take care of comparing all the different electricity and gas tariffs and then make a customised recommendation.

Do you want to see all our offers?

Spend a minute to find the product which best adapts to you:

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We are finding the right energy for you...

We are finding the right energy for you...

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