Customer Service

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Customer service

 

800 76 09 09 | Endesa Energía

800 76 03 33 | Endesa Energía XXI

Check your bill: if Endesa Energía XXI appears as the reseller company, then you are a VPSC customer and we will handle your request via the second phone number.

Where does it appear on my bill?

What is my marketer?

The name of your reseller company appears on the top left-hand side of your bill, just below the logo

Are you calling from abroad?

0034 - 937 061 510 | Endesa Energía

0034 - 937 061 509 | Endesa Energía XXI

Technical service

Please contact the distributer for your geographical area:

900 85 08 40

(*) According to the New Law of Consumption of Catalonia.

Before calling proves that...

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Important notice

Updates regarding the Social Rate. The Supreme Court sentence of 24 October does not affect customers in any way.

Enquire for your appointment and avoid waiting!

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            Documentation will ask you in your office:

            We inform the necessary documentation for:

            • Enlist a contract
            • Modify my contract
            • Change owner
            • Domiciliar my contract
            • Contract on behalf of another person

            You can also find out about the and documentation requirements to apply for Social Bono.

            You can also contact us at atencionalcliente@endesaonline.com.

            For any incident you can contact the Customer Ombudsman.

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