Deadlines for claims
Maximum number of days before receiving a reply.
Once you have filed the claim, you can check its status by going to the Customer Service section of My Endesa (if you are not registered or logged in you will need to do so first).
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You will have access to the history of your claims.
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You can find the date on which you made the claim, the identifying code and the status.
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All transactions will have a different identifying code.
