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Endesa - Electricity, Gas, People

What happens if you no longer meet the requirements giving you the right to the rate subsidy?

What happens if you no longer meet the requirements giving you the right to the rate subsidy?

If you have been entitled to the Social Rate in the past, this does not mean you are still entitled to it. In October 2017, the criteria for receiving the Social Rate changed and everyone needs to renew their application before October 8, 2018.

Once the Social Rate has been granted, household circumstances may change (for example: the household income improves). In these cases, you must inform your reference reseller company of any changes that entails the loss of your right to receive the Social Rate.

Content updated according to Royal Decree-Law 15/2018, of October 5, on urgent measures for energy transition and consumer protection.

Important information for beneficiaries of the former Social Rate (prior to October 2017).

According to the latest regulatory changes published by the Government, we inform you that if you have NOT applied to renew your conditions before 8 October 2018:

  • Your supply will start to be billed at the regulated PVPC rate without discount.
  • And if you apply for your renewal between 8 October and 31 December 2018 and you are finally allocated the social bond, it is possible that your invoices for the months of October, November and December will not reflect the discount, but it will be applied retroactively in subsequent invoices.