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Frequently Asked Questions

What are the differences between a paper bill and an electronic bill?

The only differences between the paper bill and the electronic bill are the format and how quickly you receive it.

The electronic bill contains the same information, billing date, etc.  as a paper bill and has the same legal validity.

And you can view it with the same appearance as a paper bill either from Endesa's Online Office or directly from the email notification you will receive as soon as your bill is available.