Dictionary of technical terms

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Dictionary of technical terms

> What is the CUPS? > Where can I find my CUPS number? > What is the Electrical Installation Certificate (CIE)? > What is the maximum admissible power? > What is the power charge? > What is the energy charge? > What is a Maximeter? > What is the access rate? > What does the acronym ATR mean? > What is a Reseller Company? > What is the Distributing Company? > What is a Marketing Company of Reference? > What does the term Restriction Rate refer to? > What are the Off-Peak and On-Peak hours for the Time Restriction Rate? > Can I change to a time restriction rate? > What is measuring device? > What are Remotely Managed read meters? > What does the acronym ICP mean? > What does the acronym ID mean? > What does the acronym PIA mean? > What does the acronym IGA mean? > What does the acronym PCS mean? > What do ARCO rights include?

What is the CUPS?

The acronym CUPS corresponds to Universal Supply Point. This is a unique code that identifies the energy supply point. It begins with the sequence "ES" and is followed by 20 or 22 other characters, symbols or letter, based upon whether the CUPS refers to an Electricity Supply Point (20 characters) or a Gas Supply Point (22 characters). It has been created with the aim of identifying each supplier.
 
These are some examples of energy company bills. In them, you can check the capacity that you currently have contracted:
 
 

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Where can I find my CUPS number?

You can find your CUPS in your bill, in the Customer Information section.

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What is the Electrical Installation Certificate (CIE)?

The acronym CIE stands for Electrical Installation Certificate. Requested of customers with an electrical installation more than 20 years old or those who want a capacity change.
 

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What is the maximum admissible power?

The highest capacity that can be handled by your electrical installation. In order to find out your installation's highest admissible capacity, check the Energy Installation Certificate (CIE). The maximum capacity cannot be lower than the capacity contracted with the electric company.
 

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What is the power charge?

This is the price you pay for the power contracted for your installation. It is a fixed cost that doesn't depend on consumption.
 
The amount to be paid for this item is obtained by multiplying the contracted power by the billing period and by the power charge price, which depends upon the rate type. 
 
You can see what you pay for capacity on your electricity bill in the billing section under the item Capacity.
 

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What is the energy charge?

The energy charge refers to the price paid for the energy you consume. It is a variable cost depending on your consumption.
 
The amount billed for this item is the result of multiplying the energy consumed during the corresponding billing period, by the price of the energy charge, which depends on the rate or product you have contracted. 
 

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What is a Maximeter?

It is a measurement instrument that registers the maximum demanded capacity for an energy supply during fifteen minute periods, to determine whether or not the contracted capacity has been exceeded.
 
The main advantage of this device is that supply is not interrupted if the contracted capacity is exceeded. This is fundamental for non-interruptible supplies.
 
The maximeter is installed in electrical supplies with contracted power above 15kW, those with a low voltage 3.0A access rate, and those with high voltage supplies. In some cases, supplies with contracted power under 15kW have this instrument instead of having a Power Control Switch, as occurs in the vast majority of household supplies.
 

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What is the access rate?

This is the rate paid by the Marketing Company to the Distribution Company for use of the distribution network.

This rate is set by the government and the customer pays through the Marketing Company when an Open Market rate is contracted
 

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What does the acronym ATR mean?

The acronym ATR means "third-party access to the network" (in Spanish, Accesos a Terceros a la Red); it is the permission given by the distributor for the customer to have access to the network on the Open Market.
 

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What is a Reseller Company?

A Reseller Company purchases the energy from the Generating Company, pays the cost of its transport to the Distribution Company and sells the electricity to the final consumer.
 
As such, it is the Reseller Company from which you contract electricity, and the Reseller Company bills you and provides service for all changes, modifications and questions regarding your contract.
 
The consumer has the right to freely choose the Reseller Company that supplies their electricity. Changing to a different Marketer does not involve any change to your installation or interruption to supply.
In order to help you with your choice, we provide you with lists corresponding to Open Market Marketing Companies and Reference Reseller Companies.
 
Open Market Reseller Companies
You can sign up for electricity with a Reseller Company at a price freely agreed upon between the two parties. In the following, we give you a list with the Reseller Companies registered with the National Energy Commission (CNE).
 
Open Market Electricity Reseller Companies
Open Market Gas Reseller Companies
 
Reference Reseller Companies
 
Last Resort Reseller Companies will be known as Reference Reseller Companies to offer the Voluntary Price for Small Consumers (VPSC).
 
The Reference Reseller Company also offers:
 
 
In the case of Endesa, the Reference Reseller Company is Endesa Energy XXI.
 
In the following, we give you a list of the currently existing Reference Reseller Companies:
 
Electricity Reference Reseller Companies
 
Gas Reference Reseller Companies

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What is the Distributing Company?

It is the owner of the electricity network that physically delivers the electricity to your home. It is also responsible for guaranteeing quality of service, reading the metres, maintaining the installations, and attending to and repairing faults.

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What is a Marketing Company of Reference?

Last Resort Reseller Companies will be known as Reference Reseller Companies to offer the Voluntary Price for Small Consumers (VPSC).

The Reference Reseller Company also offers:
 
 
There are 7 Reference Reseller Companies. In the case of Endesa, the Reference Reseller Company is Endesa Energy XXI.
 
 

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What does the term Restriction Rate refer to?

The restriction rate (RR) means applying a distinct price depending upon the hours in which electricity and gas is consumed.
 
To see if you are signed up for restriction rate, all you need to do is look at the part of you bill that shows ths rate type you have (it will appear as RR).
 
You can also find it in the consumption billing, where the rate by period will appear: On-Peak, Mid-Peak and Off-Peak or Day and Night.
 
 
For more information, click on restriction rates.
 

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What are the Off-Peak and On-Peak hours for the Time Restriction Rate?

Off-peak 14 hours covers 22h to 12h in winter, and 13h to 23h in summer.

On-Peak 10 hours covers 12h to 22h in winter, 13h to 23h in summer.
 
 
 
 

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Can I change to a time restriction rate?

You can change to a different Time Restriction rate at any time.
 
This change involves a modification to the measurement equipment (meter) at a cost of €9.04 as established in the Order ITC/3519/2009.
 

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What is measuring device?

A meter is a measuring device that provides the Distribution Company in charge of meter reading with the real energy consumption that should be billed to the customer. It can be located within or outside of the home or business.
 
 

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What are Remotely Managed read meters?

Remotely read meters are:
 
  • Smarter: They provide remote reading of consumption and operation.
  • More flexible: They help to adapt the contracted tariffs to consumption habits.
  • More efficient: They provide information regarding consumption to help with savings and responsible energy use.
 
To have a remotely managed meter installed does not imply that the reading system is operational. From February 2014 the Distributing companies have begun to send Endesa Energía XXI information regarding Customers who have a Remotely Managed meter with operational remote reading in order to begin monthly billing using actual readings as indicated in Royal Decree 1718/2012 dated 28 December.
 
The installation of the new Remotely Managed read meters is covered in Royal Decree 1110/2007, Order ITC 3860/2007 and IET 290/2012 which obliges the Distributing companies to substitute the current meters covering powers under or equal to 15 kW for others with remote reading capability before 2018.
 

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What does the acronym ICP mean?

PCS means The Power Control Switch and is a device that controls the maximum power contracted with the electric company. The installer installs it based upon the capacity contracted, and it is sealed. Avoid damage to the installation in the case of overload.

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What does the acronym ID mean?

The acronym ID means Differential Switch. It is responsible for immediately cutting the power supply if there is earth leakage, avoiding annoying shocks.
 

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What does the acronym PIA mean?

The acronym PIAs means Small Automatic Switches, which protect the installation in the case of short-circuits or overloads in the internal circuits (lighting, climate control or electric appliances).
 

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What does the acronym IGA mean?

The acronym IGA corresponds to the Automatic Main Switch. The Automatic Main Switch (IGA) is a safety element for the electrical box that controls the maximum power admitted by an electrical installation.
 

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What does the acronym PCS mean?

The acronym PCS refers to the Surge Protector. Its function is to prevent electrical devices in the home from suffering damages as result of surges.

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What do ARCO rights include?

The ARCO Rights (rights to Access, Cancel, Modify and Oppose) guarantee users the control of personal information and impose a series of obligations that must be respected by third parties. 
 
These rights are regulated by the Organic Act 15/1999 Regarding Personal Data Protection (in Spanish, LOPD).
 

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