Our Applications

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Our Applications

What is Endesa's mobile app?

It is the free and easy to use application that Endesa provides you with so that you can check bills associated with your electricity and gas contracts from anywhere. You can also find the nearest sales offices and service points, along with our customer service, contracting and breakdown telephone numbers.

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What functions does Endesa's mobile app offer me?

Our application offers the following features:
  • Check your Endesa contracts and associated bills.
  • Find your closest office or service point.
  • Easily locate our customer service, contracting or incident report phone numbers.
  • Receive exclusive sales offers.
 

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What devices is Endesa's mobile app available for?

The application is available for the following devices:
 
  • Apple: Requires iOS 4.2 or above
  • iPhone: 4, 4S, 5, 5S and 5C.
  • iPad: iPad 1, iPad 2, iPad mini, iPad with Retina screen, iPad Air.
  • iPod: iPod Touch and iPod Touch 4th generation.
     
  • Android: Version 2.2 or above.
 

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What do I need to use Endesa's mobile app?

All you need is a compatible mobile device to be able to download it, and an internet connection in order to access the information.
 

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Does downloading Endesa's mobile app cost me anything?

No, the application is totally free and you can download it at no cost from the Apple Store and Google Play. All that's needed is a Smartphone/iPad with internet or WIFI access. If you aren't signed up for a data plan for your cellphone, your mobile operator will apply the corresponding charges for connecting to the network.
 

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Is Endesa's mobile application available worldwide?

Yes. All Endesa web page users, regardless of whether or not they are Endesa customers, who have a iPhone or Android device, can download the application from Apple Store or Google Play.
 
 However, in order to access functions such as bill consultation, it is necessary to at least have an active contract with Endesa and to be registered with My Endesa.
 

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Is it safe to use the services of Endesa's mobile app?

Yes. To protect your privacy, we will request that you identify yourself on each mobile device, using the same information used to access your My Endesa account. All communications between your device and the mobile application are encrypted, and you will be protected at all times by the same data protection policies present when you navigate the Endesa website using your cellular.
 

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