Signing Up Online Step-By-Step

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Frequently asked Questions

Signing Up Online Step-By-Step

22.05.2014

Signing up for Endesa Electricity and Gas is Very Straightforward. We tell step-by-step what you have to do. We also recommend the best rate according to your needs and the capacity you ought to contract. We will take care of the entire process, without any additional costs and with no changes or interruptions to supply.

  1. product

    Get information about our products and offers, and choose what best meets your needs.

  2. terms

    Review the general and specific contract conditions.

  3. forms

    Access and fill out the corresponding fields in the online sign up form.

Remember that when contracting your electricity and gas supplies online, it is not necessary for your to send us your signed contract. In order to authorize the contract we only need the IP, the date and the time the request was sent.

If during the contracting process you have any doubts or if any information is missing, you can save the contract request as an in-progress draft and access it at a later time to complete the contract. You can recover the draft of your contract through the e-Zone in the "My Drafts" section.

The Contract Form Explained Step-by-Step

  1. Identify Yourself

    Tell us if you are or aren't an Endesa client. If you are already an Endesa client, enter your access information and your information will appear preloaded. This will make the online sign up process quicker and easier. If you are not yet an Endesa client, indicate this and enter Your Information.

  2. Your Details

    Leave us your personal and contact details in order to continue with the contracting process.

  3. Your Supply

    In this step you should provide us with the following information:

    Electricity
    • What is your current Marketing Company?

    • If you are or are not the contract holder.

    • Your supply point. In order to search for your supply point, you should keep in mind:

      • If you are the contract holder enter the electricity CUPs number or the address of the supply point for which you wish to contract service.

      • In the case that you are not the contract holder and you belong to the Endesa Energy marketing company, you should indicate the supply Contract Number.

    • Your bank information.

    • If you want to contract a product with or without a time restriction rate.

    • The type of rate you want to sign up for.

    • Select the capacity that best adapts to your needs. If you wish, you can consult our capacity calculator..

    Gas Maintenance
  4. Payment Details

    Pay you bills using direct debit. You can associate your new contract with an already-registered bank account or you can create a new one. Once you've entered your payment information, we will show you a message and we will send you an email confirming that we've correctly received your sign up request. Using this message you can access the request details, along with finding out its status, through My Endesa.

    We tell you the documentation you need to provide in order to complete the contracting process. You can provide the documentation on the spot, or send it to use through the following channels: ciedigital@endes.es

    If you have yet to complete registration, you can do so right now.

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