If you move house or work centre, you will need to change the bills into your name. Before doing so, there are 3 important things you should know:
1. The new holder must always apply for the change.
It is called the Electrical Installation Certificate (C.I.E.).
If your certificate is over 20 years old, your distribution company may ask you to renew it. To obtain this, you will have to hire the services of an authorised technician, who will charge you between 50 and 200 euros (it is highly advisable to ask for a number of estimates).
If you are the new holder, you simply have to call us on our free phone numbers and have the following information to hand:
800 76 09 09 | Endesa Energía
800 76 03 33 | Endesa Energía XXI
Which is your number?
If Endesa Energía S.A. Unipersonal appears on your bill as the reseller company, you are an open market customer and you should call 800 76 09 09.
If Endesa Energía EEXXI appears on your bill as the reseller company, you are a VPSC customer and you should call 800 76 03 33.
Are you calling from abroad?
0034 - 937 061 510 | Endesa Energía
0034 - 937 061 509 | Endesa Energía XXI