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Endesa - Electricity, Gas, People

Tempo Happy +10

Change to the Happy Tempo Tariff and choose when to consume free electricity.

Contract

Change to the Happy Tempo Tariff and choose when to consume free electricity.

For the first time ever, you can choose the hours in which you won’t pay for your electricity consumption!
  • Choose 2 consecutive hours per day, every day of the week.

  • Or pick one day of the week.

  • 2% discount on consumption the first year for activating the e-billing service.

The price during other hours will remain stable, with no surprises.

CONTRACTservicio See conditions
  • Saving

    Your entire consumption during your happy hours or day will cost €0.

  • Personalised

    You choose the hours that best suit your needs.

  • Flexible

    You can change the day or hours you have chosen at any point.

  • Without a minimum term contract.

    Without a minimum term contract; if you are not happy with it, you can change it at any point.

Multi-channel experience:
Multi-channel experience:

You can view your energy consumption and make any changes you like via the My Endesa private area or using the Endesa customer App. In addition, you will receive personalised advice in your customer area.

GONZALO Y MARTA, from Madrid and their 2 daughters

GONZALO Y MARTA, from Madrid and their 2 daughters

HAPPY DAY SATURDAYS

The couple wash and iron their clothes on Saturdays and bake biscuits or cakes with the children.
They use all this electricity on Saturday, their Happy day, so it is free, which means their electricity bills will be cheaper than before.

View more

Annual savings: View details

GONZALO Y MARTA, from Madrid and their 2 daughters

GONZALO Y MARTA, from Madrid and their 2 daughters

Each time they use their electrical appliances during Happy hours, they do not pay for the cost associated with consumption; the table below shows what they would be paying if they did not have Happy hours, with Endesa’s reference price.

Calculation detail
Appliance         Annual cost
Washing machine         26,23
Tumble dryer         31,29
Iron         27,61
Oven         14,54
Dishwasher         28,99
Vacuum cleaner         13,80
Click on the table to see details
View price table
Calculation detail
Appliance Weekly use Annual use Total consumption Annual cost
Washing machine 3 cycles 156 cycles 146 kWh 26,23
Tumble dryer 2 cycles 104 cycles 175 kWh 31,29
Iron 2 hours 104 hours 154 kWh 27,61
Oven 2 hours 104 hours 81 kWh 14,54
Dishwasher 3 cycles 156 cycles 162 kWh 28,99
Vacuum cleaner 1 hour 52 hours 77 kWh 13,80
View price table

And thanks to the sum of these savings, Marta and Gonzalo pay less than before on their electricity bills.

 
Sign-up for Tempo Happy and start saving now! Contract servicio
See conditions
CARMEN Y VALENTÍN, from Bilbao and their family

CARMEN Y VALENTÍN, from Bilbao and their family

HAPPY DAY - SUNDAYS

Every Sunday Carmen and Valentín have a family meal at home. Their 3 sons join them with their wives and their 5 children.
The oven, the ceramic hob and the dishwasher are used all day long.

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Annual savings: View details

CARMEN Y VALENTÍN, from Bilbao and their family

CARMEN Y VALENTÍN, from Bilbao and their family

They make the most of Sundays to use the oven and dishwasher non-stop.

They use all this electricity on Sunday, their Happy day, so it is free, which means their electricity bills will be cheaper than before.

Each time they use their electrical appliances during Happy hours, they do not pay for the cost associated with consumption; the table below shows what they would be paying if they did not have Happy hours, with Endesa’s reference price.

Read more
Calculation detail
Appliance         Annual cost
Oven         29,08
Dishwasher         28,99
Stove         8,97
Total calculated savings: 67,04 €
Click on the table to see details
View price table
Calculation detail
Appliance Weekly use Annual use Total consumption Annual cost
Oven 4 cycles 208 cycles 165 kWh 29,08
Dishwasher 3 cycles 156 cycles 162 kWh 28,99
Stove 1 cycle 52 cycles 50 kWh 8,97
View price table Total calculated savings: 67,04 €

And thanks to the sum of these savings, Carmen and Valentín pay less than before on their electricity bills.

 
Sign-up for Tempo Happy and start saving now! Contract servicio
See conditions
NEUS Y XAVI, from Barcelona

NEUS Y XAVI, from Barcelona

HAPPY HOURS – EVERY DAY FROM 20H TO 22H

They work all week and go out with their friends at the weekend. Their Happy hours are from 20:00h to 22:00h every day, which is when they are usually at home.

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Annual savings: View details

NEUS Y XAVI, from Barcelona

NEUS Y XAVI, from Barcelona

They use the dishwasher or washing machine between 20:00 and 22:00 and they also make the most of these hours to dry their hair and to cook.

They use all this electricity during their Happy hours, so it is free, which means their electricity bills will be cheaper than before.

Each time they use their electrical appliances during Happy hours, they do not pay for the cost associated with consumption; the table below shows what they would be paying if they did not have Happy hours, with Endesa’s reference price.

Read more
Calculation detail
Appliance         Annual cost
Washing machine         26,23
Dishwasher         19,32
 Hair dryer         19,32
Oven         29,08
Iron         27,61
Click on the table to see details
View price table
Calculation detail
Appliance Weekly use Annual use Total consumption Annual cost
Washing machine 3 cycles 156 cycles 146 kWh 26,23
Dishwasher 2 cycles 104 cycles 108 kWh 19,32
 Hair dryer 7 cycles 365 cycles 108 kWh 19,32
Oven 4 cycles 208 cycles 162 kWh 29,08
Iron 2 hours 104 hours 154 kWh 27,61
View price table

And thanks to the sum of these savings, Neus and Xavi pay less than before on their electricity bills.

 
Sign-up for Tempo Happy and start saving now! Contract servicio
See conditions
Dishwasher

Dishwasher

If you use the dishwasher every day, you should choose two happy hours per day and make sure you use these appliances during these hours, when you won't be paying for your energy consumption.

Dishwasher

Dishwasher

If you use the dishwasher during the week, you should choose two happy hours per day and make sure you use this appliance during these hours, when you won't be paying for your energy consumption.

Read more
Detalle de cálculo
They are used         Annual cost
If you use the dishwasher during the week         29,17
Total calculated savings: 29,17 €
Click to view details
Detalle de cálculo
They are used Annual cycle Annual consumption Annual cost
If you use the dishwasher during the week 260 cycles 163 kWh 29,17
Total calculated savings: 29,17 €
 
Sign-up for Tempo Happy and start saving now! Contract servicio
See conditions
Washing machine

Washing machine

If you use the dishwasher during the week, you can do one wash per day during Happy hours. If you do not have to wash so many clothes, you can choose one Happy day per week and use the washing machine a number of times on the same day.

Washing machine

Washing machine

If you use the washing machine during the week, you can do one wash per day during Happy hours. If you do not have to wash so many clothes, you can choose one Happy day per week and use the washing machine a number of times on the same day.

Read more
Detalle de cálculo
They are used         Annual cost
If you use the dishwasher during the week         26,49
Total calculated savings: 26,49 €
Click to view details
Detalle de cálculo
They are used Annual cycle Annual consumption Annual cost
If you use the dishwasher during the week 156 cycles 148 kWh 26,49
Total calculated savings: 26,49 €
 
Sign-up for Tempo Happy and start saving now! Contract servicio
See conditions
Dryer

Dryer

If you use the dryer during the week, you can do one wash per day during Happy hours. If you do not have to wash so many clothes, you can choose one Happy day per week and use the washing machine a number of times on the same day.

Dryer

Dryer

If you use the drier during the week, you can do one wash per day during Happy hours. If you do not have to wash so many clothes, you can choose one Happy day per week and use the washing machine a number of times on the same day.

read more
Detalle de cálculo
They are used         Annual cost
If you use the drier during the week         47,43
Total calculated savings: 47,43 €
Click to view details
Detalle de cálculo
They are used Annual cycle Annual consumption Annual cost
If you use the drier during the week 156 cycles 265 kWh 47,43
Total calculated savings: 47,43 €
 
Sign-up for Tempo Happy and start saving now! Contract servicio
See conditions
Oven or ceramic hob

Oven or ceramic hob

If you use your oven every day, we recommend that you choose your Happy hours when you normally cook. If you use it at weekends to cook for the family, you can choose a single day on which you will not pay for your electricity consumption.

Oven or ceramic hob

Oven or ceramic hob

If you use your oven every day, we recommend that you choose your Happy hours when you normally cook. If you use it at weekends to cook for the family, you can choose a single day on which you will not pay for your electricity consumption.

Read more
Detalle de cálculo
They are used         Annual cost
If you use the oven during the week         43,13
Total calculated savings: 43,13 €
Click to view details
Detalle de cálculo
They are used Annual cycle Annual consumption Annual cost
If you use the oven during the week 305 cycles 265 kWh 43,13
Total calculated savings: 43,13 €
 
Sign-up for Tempo Happy and start saving now! Contract servicio
See conditions

What are the benefits of the Tempo Happy tariff?

With Tempo Happy you can decide the hours or day when the electricity you use is free.

What happens the rest of the time? Is the electricity more expensive?

You will be charged a fixed price per kWh, which is the same as Endesa’s other rates on the free market.

Should I switch to Happy?Will I pay less?

Happy is a tariff that is tailored to your consumption habits and needs. We all use more electricity at certain times of the day (when we are at home), so if you choose these periods as Happy hours, all the electricity you use during those times will be free.

You could therefore see your bills go down.

What are the requirements to apply for the Tempo Happy tariff?

  • Contracted power of 15 kW (low voltage).
  • 2.0DHA or 2.1DHA access tariff. Don’t worry if you’re not on the 2.0DHA or 2.1DHA access tariff, we’ll take care of changing it.
  • Smart meter that can take hourly readings.

What do I need to do to switch to the Tempo Happy tariff?

We’ll take care of all the paperwork so you don’t need to worry about anything. You also don’t need to contact your old supplier to cancel your electricity contract with them.

My meter isn’t digital, can I still switch to the Tempo Happy tariff?

In order to contract the Tempo Happy tariff you’ll need a smart meter that can take hourly readings because they measure what you’ve consumed every hour of the day and enable us to charge you nothing for the two hours or day you’ve chosen.

Your meter will be replaced before 2019.

In the meantime, you can contract any of our other tariffs that don’t need hourly readings such as Tempo Siempre Ganas, Tempo Nocturna and One, and then you’ll be able to switch to Happy once your meter has been replaced.

Call us if you don’t know whether you have a smart meter that can take hourly readings and we’ll let you know, even if your current contract is with another supplier.

What is a smart meter that can take hourly readings?

The meter is the device that measures how much electricity you use.

Over the last few years, smart meters have started to be installed that can send readings automatically and can be controlled remotely so a meter reader doesn’t have to visit each home, as in the past. This also reduces errors because you don’t have to let the meter reader in – estimated readings don’t have to be taken if you’re out.

These new meters can take a reading every hour (hourly consumption)providing more details about what you use (on which days, at what time). They also allow us to design new offers like this one that are tailored to your needs rather than as before when you had to adapt your habits to the tariff.

According to regulations, all meters for supplies of up to 15 kW must be smart meters by 2019. If your meter hasn’t been replaced yet, it will be very soon.

What are the recommended Happy Hours?

Think about the time you use the most electricity at home (or on which day you consume the most) and choose it. Don’t worry if you make a mistake, you can change it whenever you want.

As a guide, according to the Spanish electricity network operator, Red Eléctrica de España, the highest consumption hours for an average Spanish customer are between 8 pm and 10 pm in wintertime and between 9 pm and 11 pm in summertime.

Can I change my Happy hours?

You can alter the times or day you’ve chosen whenever you like, but the change will only be applied once every billing period. In other words, your bills will be calculated using the last times or day you selected.

Can I choose the two hours a day I want?

Yes, but they must be two consecutive hours.

And how can I find out what I consume every hour?

You can see what you use every hour in the My Endesa area of our website and decide what Happy hours would be best for you.

Your bills will also include a graph showing your average consumption over 24 hours or seven days a week which you can use to decide if you’ve made the right choice or need to change it.

How can I change my Happy hours or day?

The best way is to access the My Endesa private area of endesaclientes.com or our app to view your consumption and change your Happy hours or day if you want.

You can also contact our Customer Service team.

But do I need to change my consumption habits?

You don’t need to change your consumption habits whatsoever; its the Tempo Happy tariff that adapts to you and not you who adapts to the tariff.

With Happy, you don’t need to worry about anything, you’ll just benefit from the savings it offers.

If almost all my consumption is during Happy hours, could the circuit breaker be tripped?

As ever, if you turn a lot of appliances on at the same time, you’ll exceed the contracted supply capacity and trip the circuit breaker.

To avoid this, we recommend not turning on all your appliances at the same time. Switch on one appliance and then wait a few minutes before using another, as the most power is used when they are first turned on.

If I’m already an Endesa customer and I switch to a different tariff, will this affect the contracts I have for other products?

No, if you change to the Tempo Happy tariff, your other contracts with us will remain unchanged. For example, if you receive a discount on your gas, this won’t change.

Will I be charged for changing to 2.0DHA or 2.1DHA?

You will incur additional charges (arrangement fee) if we need to change your access tariff to 2.0DHA or 2.1DHA.

We currently issue you a refund for these charges, although they won’t be refunded if you are increasing your supply capacity (unless it is to comply with regulations).

Is there a tie-in period with this tariff?

No, you’re not tied in. If you don’t think it’s right for you, you can change any time.

If I already have a night tariff such as One or Tempo Nocturna, should I switch to the Happy tariff?

It depends on your consumption habits.

If you use a lot of electricity over just a few hours, you may well pay less with the Happy tariff. If you need electricity over many hours in the off-peak period (for example, because you have a storage heater), the night tariff might be better for you.

In any case, you can try out the Tempo Happy tariff and, as you’re not tied in, you can switch back to the night tariff if you want.

How often will I receive my electricity bill?

If you get a paper bill you will receive this once every two months.

If you have an electronic bill you will receive this each month if you already have a smart meter, and every two months otherwise.

Note: If you are billed by maximeter (for continuous supply points such as lifts), your billing will always be monthly.

Offer valid for customers with the 2.1DHA access tariff.

If you currently have a different access tariff for your supply, Endesa can change this when your register with the service.

Sign up now for

If you sign up now for Tempo Happy +10 you may save on your rate

Contract
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General conditions